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We're here to assist you with any questions or concerns—reach out to our dedicated support team anytime.
Casey SpauldingKissimmee, FL, 34747.(407) 201-9147
Frequently
Asked Questions
Find quick answers to common questions about our SaaS platform.
What features does REIstacks offer?
REIstacks offers multi-tenant CRM for real estate investors with lead capture forms, pipeline management, VA outreach tools, team collaboration, and custom branded websites. Our platform helps you track and manage motivated seller leads through your entire workflow.
Can I use my own domain for lead capture?
Yes, REIstacks supports both custom domains (yourcompany.com) and subdomain options (yourname.reistacks.com). This gives your business a professional look while capturing leads through customized forms.
How does the Virtual Assistant (VA) feature work?
Our VA tools let you invite team members to your account with role-based access. VAs can use our click-to-call, texting, and email features to reach leads. All communications are logged in the CRM to keep everyone on the same page.
What does the subscription include?
Your subscription includes the full CRM system, lead capture sites with custom domains, team member access, communication tools (calls, texts, emails), pipeline management, and cloud storage for your data. We also offer a 7-day free trial so you can try before you buy.
Can I import my existing leads?
Absolutely! You can easily upload your existing leads via CSV file. Our system will organize them into your pipeline and make them immediately available for follow-up by you or your VAs.
How does the lead pipeline view work?
The pipeline view lets you track leads through customizable stages like New, Contacted, Appointment Set, and Closed. You can drag and drop leads between stages and see at a glance where each opportunity stands in your workflow.
Is there a limit to how many leads I can store?
No, you can store unlimited leads in your REIstacks account. Whether you have dozens or thousands of motivated seller leads, our system is designed to handle your database as it grows.
Can I track where my leads are coming from?
Yes, REIstacks automatically tags leads with their source (website form, CSV upload, etc.). This helps you identify which marketing channels are performing best so you can optimize your investment strategy.
How do I set up my branded lead capture site?
Setting up is simple - just provide your subdomain name or connect your custom domain through our dashboard. Then customize your lead form fields and branding. The entire process takes less than 10 minutes.
Can multiple team members use the system at once?
Yes, REIstacks is built for team collaboration. You can invite team members as owners, admins, or VAs with different permission levels. Everyone can work simultaneously with real-time updates to lead status and notes.